1. Unless otherwise specified, gift vouchers and coupon codes are valid for 12 months from date of issue. Unused value cannot be redeemed, refunded or applied to any purchases or transactions after the expiry date.
  2. Unless otherwise specified, Gift vouchers can be redeemed against all products available on NaturalOptions.co.za.
  3. Gift vouchers cannot be redeemed for cash, returned for a refund, have their balances transferred to a new voucher or be replaced after expiry and are not legal tender, credit or debit facilities or securities.
  4. Unless otherwise specified, gift vouchers and coupons can be redeemed or applied only once.
  5. Unless otherwise specified, gift vouchers and coupons can not be combined with other special offers or discounts.
  6. If your purchase exceeds the value of the gift voucher or coupon, the balance must be paid by one of the available online payment methods.
  7. If you return any products you have purchased using a gift voucher or coupon code, the balance will be credited to you as a credit note and is to be redeemed against subsequent purchases.
  8. Gift vouchers or coupon codes cannot be replaced if lost or stolen. If you suspect unauthorised activity, immediately report this to NaturalOptions at info@naturaloptions.co.za providing all details including proof of purchase, coupon code or gift voucher number and a photo ID for verification purposes.
  9. Natural Options reserves the right to cancel a gift voucher or coupon code if we deem such action necessary. If so, we may either provide a replacement gift voucher of equivalent value unless we suspect fraud in relation to a gift voucher. The gift voucher remains our property.
  10. Natural Options can vary or replace these conditions from time to time.